Falling ill when travelling in Finland

In emergencies call the 112 emergency number. If you come from an EU or EEA country or from Switzerland, you will receive medically necessary treatment with the European Health Insurance Card. If you come from outside the EU countries, you are entitled to urgent medical care in Finland. If you come from Australia, you are entitled to medically necessary treatment


In emergencies call emergency number 112. An ambulance or medical helicopter will be dispatched if necessary. You can also install the 112 Suomi application free-of-charge on your smart phone to indicate your location to the Emergency Response Centre.

If your need for treatment is not urgent, you can contact the health centre or hospital emergency care unit in your municipality of residence. You can also go to a private clinic. Explore the health services in Finland here.

Coming from another EU or EEA country or from Switzerland

You will receive medically necessary treatment in Finland’s public health care system if your health care costs are covered by another EU or EEA country or Switzerland. Present your European Health Insurance Card to the treatment provider. If you come from another Nordic country, you can also present an official identity card or passport. Nationals of Great Britain and Northern Ireland may also receive treatment with their passport. You will pay the same client fee as the permanent residents of Finland. If you fall ill suddenly and use private health care services, you can apply for reimbursements either from your own health insurance institution or Kela. In addition, you can apply for reimbursement from Kela with regard to medication and travels costs, when they relate to medically necessary treatment provided in private or public health care. Kela will reimburse you the costs in question in the same manner as to Finnish residents.

Medically necessary treatment refers to treatment that cannot wait for your return home. It may involve a sudden attack of illness, treatment required by a chronic condition, pregnancy monitoring or childbirth. Treatment is provided so that you can safely return home in accordance with your original plan. A health care professional will evaluate the type of treatment you require and the necessary schedule for the treatment.

Coming from outside EU countries

You are entitled to urgent medical care within Finnish public health care. You may also seek treatment in private health care. You are responsible for all treatment costs yourself. It is recommended to take out travel insurance.

If you reside permanently in Australia, you are entitled to receive medically necessary treatment within public health care during your stay in Finland. You will receive treatment within public health care at the same client fees as Finnish residents when you present a valid Australian passport. You can also demonstrate your right to treatment by using a passport from another country if it indicates your unlimited right of residence in Australia. Your permanent address of residence must be in Australia. You can also use the services of Finland’s private health care and you can apply for reimbursement from Kela for the costs of medically necessary treatment.