In case of emergency, you can receive assistance by calling 112. Please note, however, that the emergency services do not necessarily speak English. If necessary, you can ask the hotel personnel to make the call for you, for example.

Sudden illness

Public healthcare is not up to Finnish standards and English is rarely spoken. High-quality private services are available in the largest cities (such as Ankara, Antalya and Istanbul) and in the holiday resorts. Doctors in the private sector have usually been trained abroad. In an emergency, you can contact any hospital. The countryside has a very limited number of healthcare services.

Travellers to Turkey should purchase comprehensive travel insurance. Even though healthcare is cheaper than in most European countries, the treatment fees will be high in severe cases. Many of the private doctors require payment in cash. The holiday resorts have clinics that accept travel insurance cards and provide service in English. You can also invite a private doctor to the hotel in some holiday resorts.

Turkey has both private and public ambulances. Public ambulances usually take longer to arrive than the private ones. If you require an ambulance, please check if your travel insurance covers the use of a private ambulance.

Pharmacies and medicines

There are several pharmacies (eczane) in the country. Private hospitals usually have pharmacies. Pharmacies can sell medicines for simple illnesses without a prescription. The personnel will also refer the customer to a doctor if necessary. Medicine prices are regulated and usually reasonable. Pharmacies are commonly open from Monday to Saturday between 9:00 and 19:30. Most pharmacies are closed on Sundays. However, each area has one pharmacy that is open every day, around the clock. You can find the contact information for the on-duty pharmacy on the doors of the pharmacies and by using the search function of the eczanebul online service (in Turkish).

Dental care

Dental care is usually reasonably priced, but the standard of the clinics varies greatly. Travel insurance will usually only cover immediate dental care.

Sources: Ministry for Foreign Affairs, Turkish Embassy, Washington D.C., Turkey for You