Slovakia

In case of emergency, call 112 or 155 to obtain help.


Sudden illness

You will receive immediate medical care with you European Health Insurance Card from public and private treatment providers that have an agreement with one of the following health insurance companies (most of them do).

  • Dôvera zdravotná poisťovňa
  • Union zdravotná poisťovňa
  • Všeobecná zdravotná poisťovňa

You can freely choose any place of treatment, which have an agreement with one of these companies. The companies will only reimburse treatment provided by locations that have an agreement with them. Contact information for contracting healthcare service providers is available from the health insurance companies. You will usually receive treatment straight away by presenting the European Health Insurance Card (no advance registration with the health insurance company is required).

Slovakia also has completely private healthcare providers who do not have a contract with a health insurance company. If you seek treatment from such a provider, you will be liable for all costs yourself.

Information concerning healthcare is available in English from the Slovakian Health Care SureveillanceAuthority.

Doctor

Make an appointment with a general practitioner who has an agreement with a Slovakian health insurance company. At the reception, show your European Health Insurance Card and your identity card. You need to indicate which health insurance company you choose and how long you will be staying in Slovakia. In this case, you will receive treatment free of charge. Seeing a specialist requires a referral from a general practitioner, and the treatment is free in this case.

Dentist

You can see a dentist without a referral. Immediate dental care is available free of charge from the contract dentists (information concerning these dentists is available through the health insurance companies). The payment procedure is similar to that of a general practitioner. Free treatment includes standard materials. The dentist is responsible for notifying the patient in advance if more expensive materials are used. The patient is liable for the difference between the more expensive materials and standard materials. The prices vary between dentists.

Hospital treatment

A doctor’s referral is always required for hospital treatment. At the hospital, show your European Health Insurance Card and your identity card. If you do not have the card, you can order to the hospital a temporary certificate that replaces it via the Slovakian health insurance companies listed above, for example. If the patient’s state of health prevents him/her from choosing a company, the hospital will make the choice on his/her behalf.

Once the required documents have been presented at the hospital, the treatment and medicines will be free of charge. An accompanying person at a hospital (such as a parent accompanying a child) costs € 3.32 per day (the day of admittance and day of departure together count as one day). The fee is charged for a maximum of 21 days. However, a fee is not charged for a person accompanying a child under the age of 3 or a cancer patient under the age of 18.

In an emergency, you can go straight to the first aid unit of a contract hospital. The first aid fee will be € 1.99 if you show your European Health Insurance Card and your identity card. The fee is not charged if the patient is admitted into the hospital. Please note, however, that some demanding treatments may be very expensive and are not necessarily reimbursed in Slovakia. You can apply for reimbursement for these costs from Kela retrospectively.

Ambulance transport is free in case of emergency.

Notice to travellers in the mountain regions of Slovakia

Rescue, first aid and medical transport expenses in the mountain regions of Slovakia are not covered by public healthcare; you need to pay for them yourself. The costs may amount to thousands of euros, which is why acquiring separate insurance is recommended.

Medicines

You can collect prescribed medicines from any pharmacy. Show your European Health Insurance Card and your identity card. The level of reimbursement depends on the medicine; your doctor can provide further information on the amount. For some medicines, you need to pay full price, while others are discounted or free of charge. The reimbursement is deducted from the price at the pharmacy. A separate prescription fee of € 0.17 is usually charged for prescriptions that entitle you to claim reimbursement for medication.

If you are required to pay full price

If you are required to pay full price for public healthcare treatment that should have been covered by the European Health Insurance Card, you can apply for reimbursement retrospectively. You can apply for reimbursement either from the health insurance institution of the destination country or from Kela on form SV 128.

Seeking treatment

The website of the National contact point of Slovakia has search functionality in English that you can use to look for healthcare service providers according to field of specialisation and geographical region. The service lists the areas of specialisation and treatment types offered for each service provider.

list of the country's hospitals as well as a search engine that you can use to look for a doctor, ambulance, optician or other healthcare service provider can be found on public website www.zzz.sk.

Practices and costs related to treatment

In Slovakia, specialist care usually requires a referral from a general practitioner. You can request a referral from either a private or public general practitioner in Slovakia. If you have a referral in English from a doctor in Finland, please contact the place of treatment in advance in order to ensure that it can be accepted.

No referral is required for dentists, gynaecologists, dermatologists, psychiatrists or ophthalmologists (when the purpose is to prescribe spectacles).

You should contact the place of treatment directly to inquire about prices. Some healthcare service providers also publish price information on their website.

Quality and safety of treatment

The Ministry of Health of the Slovak Republic, The Slovakian Health Care Surveillance Authority and medical associations supervise the quality of operations within the healthcare sector. More information concerning quality control and complaint procedures is available on the website of the Contact Point of Slovakia.

You can use the search engine on the Contact Point of Slovakia’s website to determine whether your service provider of choice is authorised to operate in the healthcare sector.