In an emergency call 999 or 112 to obtain help.

Healthcare and medical care

Malaysia has a public and a private healthcare system. Travellers should use private healthcare, as the public services are used only by the local inhabitants. In large towns there are sufficient healthcare services, which employ doctors who speak English too. Outside large towns, the availability of health services varies.

When travelling to Malaysia, you should take out comprehensive travel insurance. Doctors and hospitals often require cash payment in advance, and credit cards are seldom accepted as means of payment. Keep all receipts and certificates you receive. You can seek reimbursement retrospectively from your insurance company.

A visit to a general practitioner costs at least MYR 15. The minimum cost of an appointment with a specialist is MYR 60. The prices are based on the Malaysian Private Healthcare Facilities Act and Services Act, but you should check more specific information when you arrive. For example, you may have to pay extra fees for procedures carried out by a doctor. Be vigilant when you use private medical services. Doctors may prescribe expensive, unnecessary treatments and medicines. This applies particularly to travellers.

In some Malaysian tourist resorts you can enquire about doctors from your hotel´s reception desk. For example, in Langkawi there is an international hospital with doctors on call 24 hours a day. In Kuala Lumpur, there are a number of public and private hospitals. Specialist services are available in Kuala Lumpur, for example, at the Gleneagles Intan Medical Centre and the Prince Court Medical Centre. Decompression chamber treatment is available in Kuantan, Lumut, Ipoh, Sabah and Labuan.

You will usually receive medicines directly from the doctor.

If you are health insured in Finland, and have received treatment in some other country than an EU or EEA country or Switzerland on account of a sudden illness, worsening of a chronic condition, pregnancy or childbirth, you can apply for reimbursement from Kela retrospectively. You are entitled for the same reimbursement that you would have received if you had been treated in the private healthcare system in Finland. Please note that the reimbursement usually covers only a small part of the costs of the treatment. Thus, taking out a comprehensive travel insurance is recommended.