Health insurance in Lithuania is managed by the National Health Insurance Fund under the Ministry of Health, Valstybinė ligonių kasa, (VLK), which has five regional units. Information about medical care covered by Compulsory Helath Insuranceb can be obtained from the fund´s website in Lithuanian and, in part, in English at vlk(at)vlk.lt. The telephone number of VLK is +370 5 236 41 00.
Consult a general practitioner who works at a healthcare institution that has an agreement with one of the Territorial Health Insurance Funds – (THIF /Teritorinė ligonių kasa). A list of treatment providers which have an agreement with a health insurance fund, for example, doctors and medical centres, can be obtained from a regional TLK office. Medical treatment is free of charge if you show your European Health Insurance Card (EHIC) and ID.
You can consult a specialist if you have a general practitioner´s referral, in which case treatment is free. You must pay the cost of care by yourself if you consult a private doctor who doesn’t have an agreement with the THIF.
If you need urgent care, consult a dentist who has a contract with one of the THIFs. Dental treatment is free of charge when you show your European Health Insurance Card, except for costs of materials, such as those used in fillings. However, there are only a limited number of contract dentists in Lithuania as most of the dentist work privately. As a private patient you must pay for the costs of treatment by yourself.
When you collect prescription medicines prescribed by a doctor in Lithuania, show your European Health Insurance Card and ID. The health insurance fund will reimburse the costs of certain medicines approved by Lithuania´s Ministry of Health. You will be reimbursed for 50 to 100 per cent of these medicines. Thus not all medicines are covered. For these you will have to pay the full price. If your medicine is covered, the pharmacy will deduct the reimbursement straight away from the cost.
Admission to hospital takes place after referral by GP or specialist. In a case of an emergency you can go directly to the hospital. Present your EHIC and ID so care will be free of charge.
Emergency ambulance transport is free of charge.
If you have to pay all costs yourself
If you have to pay the full price for treatment at a local public healthcare unit for which you would have been entitled to reimbursement with a European Health Insurance Card, you can apply for reimbursement retrospectively. You can apply for reimbursement either from the health insurance institution of the destination country or from Kela on form SV 128.
The website of the National Contact Point of Lithuania has a list of licensed healthcare providers operating in the country. You can search for private or public hospitals or medical centres, pharmacies or dental care providers on the site. The lists are in Lithuanian.
Check with the doctor´s surgery in advance whether the place of treatment accepts a referral written by a doctor in Finland. Private hospitals and treatment facilities may have varying practices with respect to referrals.
Costs of treatment
The Ministry of Health of Lithuania sets the prices for services in the country´s public healthcare system. Prices for the most common public health services are available on the website of Lithuania´s Contact Point. Private healthcare service providers set their prices themselves. If you seek treatment in the private sector, enquire about prices directly from the place of treatment.
Quality and safety of treatment
If you feel you have received incorrect or inadequate treatment, you can make a complaint directly to the hospital or treatment facility that provided the care. The party that treated you must respond to the complaint within 20 working days. Additional information about the complaint procedure is available on the website of the Lithuanian Contact Point.