In emergencies call 112 to obtain help.

Healthcare and medical care

Indonesian hospitals are not of a European standard. Large towns and tourist resorts have hospitals of a reasonably high standard. In Jakarta and Bali one of the best options is the international SOS Medika klinik. In remote areas it can be difficult to obtain medical care, and the standard of treatment is poor. Slow transport connections make it difficult to access treatment. The patient is transferred even in the slightest case of serious illness to Singapore, for example, for follow-up treatment.

When travelling to Indonesia, you should take out comprehensive travel insurance. It may be necessary to resort to airlifting the patient in cases of illness, which is very expensive. Repatriation in the case of illness, too, is expensive and difficult to arrange without private travel insurance. In some cases, hospitals have refused to treat uninsured patients.

If you are health insured in Finland, and have received treatment in some other country than an EU or EEA country or Switzerland on account of a sudden illness, worsening of a chronic condition, pregnancy or childbirth, you can apply for reimbursement from Kela retrospectively. You are entitled for the same reimbursement that you would have received if you had been treated in the private healthcare system in Finland. Please note that the reimbursement usually covers only a small part of the costs of the treatment. Thus, taking out a comprehensive travel insurance is recommended.


Indonesia has a number of different pharmacies (Apotek), but the standard varies considerably. Some of the pharmacies are part of larger chains and their range of products is usually good. It is a good idea to ascertain the availability of special medicines in advance. Make sure you have the necessary vaccinations and medication in good time before you travel.

In large towns there are pharmacies located, for example, in shops or shopping centres. The opening hours of these are the same as for the shops, approximately 10 am to 9 pm. There are often pharmacies in hospitals too.