Contact points in EU and EEA countries

Each EU country has at least one contact point for cross-border health care, which provides information about the health services of the country or region and using the services. Contact points provide information on their website and most of them serve customers also by email.


Austria
Gesundheit Österreich GmbH
www.gesundheit.gv.at/Portal.Node/ghp/public

Belgium
Soins de santé transfrontaliers
www.health.belgium.be/en/health/taking-care-yourself/patient-related-themes/national-contact-point-cross-border-healthcare
E-mail: information(at)crossborderhealthcare.be

Bulgaria
National Health Insurance Fund
www.nhif.bg
E-mail: crossbordercare(at)nhif.bg

Croatia
Croatian Health Insurance Fund
www.hzzo.hr/
E-mail: ncp-croatia(at)hzzo.hr

Cyprus
Ministry of Health
www.moh.gov.cy
E-mail: ncpcrossborderhealthcare(at)moh.gov.cy

Czech Republic
Ministry of Health
www.kancelarzp.cz/cs/
E-mail: info(at)kancelarzp.cz

Denmark
Danish Patient Safety Authority
www.patientombuddet.dk
E-mail: pob(at)patientombuddet.dk

Estonia
Eesti Haigekassa
www.haigekassa.ee/en/estonian-national-contact-point
E-mail: info(at)haigekassa.ee

Finland
Social Insurance Institution of Finland (Kela)
www.choosehealthcare.fi
E-mail: yhteyspiste(at)kela.fi

France
Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)
www.cleiss.fr/presentation/pcn_en.html
E-mail: soinstransfrontaliers(at)cleiss.fr

Germany
Deutsche Verbindungsstelle Krankenversicherung – Ausland (DVKA)
www.eu-patienten.de
E-mail: info(at)eu-patienten.de

Greece
EOPYY – National organization for health care services, provision, division of international affairs, National Contact Points GR Department
www.eopyy.gov.gr
E-mail: ncp_gr(at)eopyy.gov.gr

Hungary
Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ
National Center for Patients’ Rights and Documentation

For EU citizens that intend to use Hungarian healthcare:
www.patientsrights.hu/

For Hungarian citizens seeking healthcare in EU:
http://www.eubetegjog.hu/
E-mail: info(at)eubetegjog.hu

Iceland
Icelandic Health Insurance- International Department
www.sjukra.is/english
E-mail: international(at)sjukra.is

Ireland
Cross-Border Healthcare Directive Department
www.hse.ie/eng/services/list/1/schemes/cbd/
E-mail: crossborderdirective(at)hse.ie

Italy
Ministry of Health, Directorate-General for health plannin
www.salute.gov.it/portale/temi/p2_4.jsp?lingua=english&area=healthcareUE

Latvia
National Health Service
www.vmnvd.gov.lv/en/contact-point
E-mail: nvd(at)vmnvd.gov.lv

Lithuania
State Health Care Accreditation Agency under the Ministry of Health
www.lncp.lt
E-mail: vaspvt(at)vaspvt.gov.lt

Luxembourg
Service national d’information et de médiation santé
www.mediateursante.lu
E-mail: info(at)mediateursante.lu

Malta
Ministry for Health
http://health.gov.mt/en/cbhc/Pages/Cross-Border.aspx
E-mail: crossborderhealth(at)gov.mt

Netherlands
Netherlands NCP Cross-border Healthcare
www.cbhc.nl

Norway
HELFO (The Norwegian Health Economics Administration)
https://helfo.no/english/norwegian-national-contact-point-for-healthcare
E-mail: servicesenteret(at)helfo.no

Poland
National Health Fund
www.kpk.nfz.gov.pl/en/
E-mail: ca17(at)nfz.gov.pl

Portugal
The Central Administration of the Health System
National Contact Point of Portugal
E-post: diretiva.pcn(at)acss.min-saude.pt

Romania
National Health Insurance House
www.cnas-pnc.ro
E-mail: pnc(at)casan.ro

Slovakia
Healthcare Surveillance Authority
www.udzs-sk.sk/europska-unia/pristup-k-zdravotnej-starostlivosti-pocas-prechodneho-pobytu-v-sr.html?page_id=1145
E-mail: web(at)udzs-sk.sk

Slovenia
Health Insurance Institute of Slovenia (HIIS)
www.nkt-z.si
E-mail: kontakt(at)nkt-z.si

Spain
Ministry of Health, Social Services and Equity
www.msssi.gob.es/home.htm
E-mail: oiac(at)msssi.es

Sweden
For Swedish insured persons seeking healthcare in the EU:
Försäkringskassan www.forsakringskassan.se
Customer service telephone number +46 771 524 524
kundcenter(at)forsakringskassan.se huvudkontoret(at)forsakringskassan.se

For EU citizens intending to use Swedish healthcare:
Socialstyrelsen www.socialstyrelsen.se
Customer service telephone number +46 75 247 30 00
E-mail: info(at)socialstyrelsen.se

United Kingdom
NHS
www.nhs.uk/national-contact-point