Contact points in EU and EEA countries
Austria
- Patient Mobility Contact Point of Austria
- E-mail: patientenmobilitaet(at)goeg.at
Belgium
- National Contact Point for Cross-Border Healthcare (Soins de santé transfrontaliers)
- E-mail: information(at)crossborderhealthcare.be
Bulgaria
- National Health Insurance Fund
- E-mail: crossbordercare(at)nhif.bg
Croatia
- National Contact Point (Croatian Health Insurance Fund)
- E-mail: ncp-croatia(at)hzzo.hr
Cyprus
- National Contact Point of Cyprus (Ministry of Health)
- E-mail: ncpcrossborderhealthcare(at)moh.gov.cy
Czech Republic
- Health Insurance Bureau (Kancelář zdravotního pojištění, KZP)
- E-mail: info(at)kancelarzp.cz
Denmark
- Danish National Coordinating Contact Point for Cross-Border Healthcare (Danish Patient Safety Authority)
- E-mail: stps(at)stps.dk
Estonia
- National Contact Point of Estonia (Eesti Tervisekassa)
- E-mail: info(at)tervisekassa.ee
Finland
Social Insurance Institution of Finland (Kela)
- EU-healthcare.fi
- E-mail: yhteyspiste(at)kela.fi
France
- France's National Contact Point for Cross-Border Healthcare (CLEISS)
- E-mail: soinstransfrontaliers(at)cleiss.fr
Germany
- EU-patienten.de
- E-mail: info(at)eu-patienten.de
Greece
- National Contact Point of Greece (National Organization for the Provision of Health Services – EOPYY)
- E-mail: ncp_gr(at)eopyy.gov.gr
Hungary
- National Contact Point of Hungary (Ministry of Interior)
- E-mail: info(at)eubetegjog.hu
Iceland
- Icelandic Health Insurance (Sjúkratryggingar Íslands)
- E-mail: international(at)sjukra.is
Ireland
- Cross-Border Healthcare Directive Department
- E-mail: crossborderdirective(at)hse.ie
Italy
- National Contact Point of Italy (Ministero della Salute)
- E-mail: ncpitaly(at)sanita.it
Latvia
- Cross-Border Healthcare Contact Point (National Health Service)
- E-mail: nvd(at)vmnvd.gov.lv
Lithuania
- National Health Insurance Fund under the Ministry of Health
- E-mail (when you have questions about the Lithuanian health care system, prices of health care, reimbursements or medicines): info(at)vlk.lt
- E-mail (when you have questions about the patient rights or licensed health care service providers): contact.point(at)vaspvt.gov.lt
Luxembourg
- Médiateur Santé
- E-mail: info(at)mediateursante.lu
Malta
- Cross Border Health Care in Malta (Ministry of Health)
- E-mail: crossborderhealth(at)gov.mt
Netherlands
Norway
- Norwegian National Contact Point (Helsenorge)
- E-mail: servicesenteret(at)helfo.no
Poland
- National Contact Point for Cross-Border Healthcare (National Health Fund)
- E-mail: ca17(at)nfz.gov.pl
Portugal
- National Contact Point of Portugal
- E-post: diretiva.pcn(at)acss.min-saude.pt
Romania
- National Contact Point of Romania (National Health Insurance House)
- E-mail: pnc(at)casan.ro
Slovakia
- National Contact Point of Slovakia (Healthcare Surveillance Authority)
- E-mail: nkm(at)udzs-sk.sk
Slovenia
- National Contact Point for Cross-Border Healthcare (Health Insurance Institute of Slovenia, HIIS)
- E-mail: nkt@zzzs.si
Spain
- Cross-Border Healthcare in Spain (Ministerio de Sanidad)
- E-mail: oiac(at)msssi.es
Sweden
For Swedish insured persons seeking healthcare in the EU:
- Försäkringskassan
- Customer service telephone number +46 771 524 524
- kundcenter(at)forsakringskassan.se or huvudkontoret(at)forsakringskassan.se
For EU citizens intending to use Swedish healthcare:
- Socialstyrelsen
- Customer service telephone number +46 75 247 30 00
- E-mail: socialstyrelsen(at)socialstyrelsen.se
United Kingdom