Contact information

If you require information about changing your health centre or hospital, or about service voucher, please contact your local health centre or hospital district. If your query concerns using health services abroad or seeking treatment in Finland, please contact the National Point of Contact for Cross-border Healthcare.


If you are calling from abroad, dial the country code +358 in front of the telephone number and omit the first zero.

Contact point for cross-border health care

The contact point distributes information about using health care services in Finland and abroad, the right to medical care in different situations, reimbursement of costs and the European medical prescription. The contact point does not receive or process applications.

Kela, contact point for cross-border health care
P.O. Box 80, FI-00056 KELA
yhteyspiste(at)kela.fi

Ministry of Social Affairs and Health

The Ministry of Social Affairs and Health is part of the Finnish Government. It is in charge of the planning, steering and implementation of social and health policy.

Ministry of Social Affairs and Health (STM)
P.O. Box 33, FI-00023 Government, Finland
Tel. 0295 16001
Fax 09 698 0709
kirjaamo(at)stm.fi
www.stm.fi

National Institute for Health and Welfare

The National Institute for Health and Welfare (THL) is a research and development institute under the Finnish Ministry of Social Affairs and Health, which offers information to support decision-making and operations in the health and well-being sector.

National Institute for Health and Welfare (THL)
P.O. Box 30, FI-00271 Helsinki
Tel. 0295 246 000
kirjaamo(at)thl.fi
www.thl.fi

Kela, the Social Insurance Institution of Finland

Kela manages the basic security of people living in Finland and abroad in different life situations. The social security managed by Kela includes benefits for families with children, health insurance, rehabilitation, basic security for the unemployed, housing allowance, student financial aid and minimum pensions. Kela is also responsible for disability benefits, conscript’s allowance and benefits for immigrants.

Kela, the Social Insurance Institution of Finland
Postal address http://www.kela.fi/postia-kelaan
Tel. http://www.kela.fi/palvelunumerot (from abroad http://www.kela.fi/web/en/phone-services)
www.kela.fi

We recommend that you send messages containing sensitive information (e.g. personal identity code) to Kela only through a secure connection. Instructions (in Finnish) for sending secured email can be found on Kela´s website.