As a client of the healthcare service, you have a key role in promoting patient safety in your place of treatment. Be involved in your treatment, express any concerns you have actively and ask about issues relating to your treatment.
Healthcare staff are responsible for patient safety, but as a client you and your family have a key role in promoting patient safety in your place of treatment.
Patient safety constitutes
- Treatment that does not endanger you because of an error or a lapse of memory
- Principles, practices and sound processes of the healthcare unit by means of which risks and dangerous situations are predicted and prevented
- Prevention of human error (over half of treatment injuries can be prevented)
- Learning together without blaming anyone
- A common cause, for you as a patient and every healthcare professional treating you.
If you believe that a near miss situation or incident has occurred in your place of treatment, bring the matter up with a nurse or a doctor. Clarifying the matter quickly will eliminate misunderstandings.
Patient safety involves the safety of treatment, the safety of medication and the safety of medical equipment. Every healthcare unit must have a system through which it reports and follows-up incidents occurring in treatment. The unit must also draw up a patient safety plan under which the persons in charge are agreed on together with a method whereby the unit´s management bears responsibility for the requirements and resources to provide high-quality health services that are safe for patients.