Choose your place of treatment

As a public healthcare client, you can choose your place of treatment when you require non-emergency care. You can choose any health centre in Finland. You can choose together with your doctor the specialised medical care unit in which you wish to be treated. You can also choose the healthcare professional treating you. Nationwide freedom […]


The choice of place of specialised medical care is always made by the doctor or dentist treating you. He or she will provide a referral. He or she will assess the level of treatment you need. You may not therefore seek treatment, for instance, at a university central hospital if your illness does not require […]

Help in emergencies in Finland

In emergences you are entitled to receive emergency medical care, such as dental treatment, mental health treatment and substance abuse treatment at any public healthcare unit in Finland. Emergency treatment refers to the immediate assessment and treatment required in the case of sudden illness, injury, worsening of a long-term illness or deterioration of functional ability. […]


Accessibility is a broad concept, which is defined as follows: Physical accessibility of the environment, for example, the accessibility of interior spaces and outdoor areas. Information and communication accessibility, which includes accessibility to electronic services. Accessibility to services, for example, interaction with personnel and non-discrimination in client encounters. Health centres and hospitals vary considerably with […]

Service vouchers

Service voucher-related practices and the service selection vary considerably across Finland. The value of the service voucher can be the same for everyone or income-related, in which case its value depends on your earnings. Municipalities usually use service vouchers mostly in services for the aged, in dental care and also in certain specialised medical care […]

Treating healthcare professional

In general, it is important for patients to be able to choose their personal doctor. Patient freedom to choose the healthcare professional treating them is guided in effect by working in pairs, population responsibility and multiprofessional team work. Thus when you choose your doctor, you also choose the nurse working with him or her or […]