Choose your place of treatment

As a public healthcare client, you can choose your place of treatment when you require non-emergency care. You can choose any health centre in Finland. You can choose together with your doctor the specialised medical care unit in which you wish to be treated. Nationwide freedom of choice in healthcare does not apply to Åland. […]

Other healthcare services

The municipalities and hospital districts responsible for public healthcare can decide themselves how freedom of choice will be put into practice in laboratory and medical imaging services, in physiotherapy and in assistive devices and rehabilitation services. The practices of the municipalities and hospital districts can also vary, for example, in whether a client is required […]

Frequently asked questions on cross-border healthcare

Answers to frequently asked questions about Treatment in Finland Treatment abroad Reimbursement of costs Prior authorisation Service choices in healthcare Language and medical records Follow-up treatment of a patient Patient insurance European medical prescription Charging the treatment costs of patients coming from abroad Questions concerning the Åland Islands

Assistance and support offered by organisations

The aim of third sector services can be, for example, to promote public health or support patients in coping with their disease or illness. The activities of the third sector are not profit driven and are frequently based on voluntary work. The umbrella organisation for social and health sector non-governmental organisations (NGOs) in Finland is […]

Service choices in healthcare

As a general rule, service choices in healthcare comprise medically and dentally justified disease prevention examinations to detect an illness treatment rehabilitation The aim is to use only examination, treatment and rehabilitation methods that are effective, reasonable in terms of cost and safe in the Finnish healthcare system. For this reason, the service choice excludes […]


Accessibility is a broad concept, which is defined as follows: Physical accessibility of the environment, for example, the accessibility of interior spaces and outdoor areas. Information and communication accessibility, which includes accessibility to electronic services. Accessibility to services, for example, interaction with personnel and non-discrimination in client encounters. Health centres and hospitals vary considerably with […]

Quality of treatment

The concept of quality is highlighted in a number of sections of the Health Care Act. The service provided by the healthcare system must be of high quality, safe and appropriately organised. Everyone residing in Finland on a permanent basis is entitled to good healthcare and medical care, and related treatment. Good care and treatment […]

Availability of treatment

Maximum times for access to treatment Maximum times within which treatment must be provided in non-emergency cases have been prescribed for access to treatment. In emergencies you have the right to receive treatment immediately at the emergency service of the nearest health centre or hospital. Municipalities and hospital districts must publish on their websites information […]