Costs and reimbursements of treatment abroad

The starting point for treatment abroad is that the client is responsible for the health care costs. EU legislation and international conventions on social security signed by Finland may alter this situation and relieve you from your liability to pay all of the costs of treatment. You will pay the same client fee as the […]

Treatment costs in public health care

If you do not have a municipality of residence in Finland, public health care may, under some circumstances, collect your treatment costs from Kela, but you are ultimately in charge of your own treatment costs. The actual costs of providing the service are substantially higher than the client fee you pay. Client fee for residents […]

Client fees within public healthcare

The customer must receive a specific decision concerning the customer fee. The decision must contain the appeal instructions and the appeal address. Prepare your appeal concerning a public healthcare customer fee within 30 days (1.1.2016) of having received the decision. If necessary, the patient ombudsman can help you prepare the appeal. You can receive the contact […]